Frequently Asked Questions
Everything you need to know about Kreg products, orders, and shipping.
How long does shipping take for my Kreg tools?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for woodworking jigs and accessories?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund, minus shipping costs.
Do Kreg products come with a warranty?
Yes, many of our products, such as our Kreg Jigs, carry a lifetime warranty on the hardened-steel drill guides. Other tools typically include a 1-year to 3-year limited warranty against manufacturing defects.
Which screw size should I use for my project?
Screw selection depends on the thickness of the material you are using. We provide a comprehensive screw selector guide on our website to help you choose the right length and thread type for hardwoods, softwoods, and plywood.
Do you offer international shipping?
Currently, we ship directly to customers in the US and Canada. For other international locations, please check our 'Where to Buy' page to find an authorized local distributor in your country.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.